How to get in touch

If your question isn't covered on our website, please contact us directly. We aim to respond to all emails within 48 hours

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Have questions?

If you've got a question about taking part in the scheme, take a look at our FAQs.

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General queries

For all employee general or finance queries, please use our contact form.

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Certificate progress

Log into Extras account to check the status of your application

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How to complain

Wishing to make a complaint, or send feedback, please visit our complaint page.

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Contact Cyclescheme form

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Our postal address is:
Cyclescheme Limited,
P.O. BOX 3809, Bath, BA1 1WX2

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