How to get in touch
If your question isn't covered on our website, please contact us directly. We aim to respond to all emails within 48 hours
Have questions?
If you've got a question about taking part in the scheme, take a look at our FAQs.
Visit our FAQsGeneral queries
For all employee general or finance queries, please use our contact form.
Go to the formHow to complain
Wishing to make a complaint, or send feedback, please visit our complaint page.
Make a complaintContact Cyclescheme form
Post
Our postal address is:
Cyclescheme Limited,
P.O. BOX 3809, Bath, BA1 1WX2
Help & how-to guides
Where can I shop?
Over 2,600 retailers - in-store, online and click & collect.
How do I get a bike?
How to save money & spread the cost on a new bike.
Help & how-to guides
Explore helpful resources to get started and make the most of your benefits.